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Registration Deadlines
September 19, 2010 is the deadline to secure a hotel room at the conference rate. Rooms may be available at that rate after that date but on a "as available basis only". ICE Registration for the conference is open until October 20, 2010.
The annual Insurance Collection Executives conference will be held on October 25-27, 2010 at the:
Renaissance Seattle Hotel
515 Madison St.
Seattle Wa, 98104
(206) 583-0300
Please mark your calendar and plan to join us.
Conference Invitation and Agenda
Here is your personal invitation to the 2010 ICE conference. It includes a copy on the agenda and other conference information.
Conference Invitation
This invitation is extended to billing & collection professionals working for carriers, agencies & brokers in the P&C insurance industry. All exhibitor and speaker positions for this conference are filled. If you are interested in exhibiting or speaking at the 2011 ICE conference are are not on our email distribution, please send your contact information to Ken@theicesite.com.
Conference Agenda Update
Here is additional information regarding the agenda.
On-line Registration is now open to all attendees and exhibitors with confirmed invitations. Click here to register for the 2010 ICE Conference
Hotel Registration
Attendees & exhibitors must register at the hotel in addition to registering for the ICE Conference. Please click here to register online for your hotel reservation. Once you enter your reservation dates click on "check availability" to select your room options.
The group rate is $169 for one or two people in a room and is available three days before and after the conference. If you want to reserve your room by phone call 1 800 546 9184. Please identify yourself as an ICE Conference attendee to receive the group rate.
Check in time is 4:00 PM, check out time is extended until 2:00 p.m. on Wednesday October 27. Guests arriving before 4:00 p.m. will be accommodated as rooms become available. The Bell staff will check baggage as necessary. Reservations must be made secured by Sunday September 19, 2010. After that date, unreserved rooms are released and the group rate is on a "space available basis".
Additional information regarding the hotel can be found on their website:
Hotel Info
Pictures of the hotel are available at:
Hotel Pictures
Kick-off Event
ICE Conferences start with a fun event. This year's may be the most unique yet. Check it out at:
Ride the Ducks
Kick-off Dinner
Nothing says Seattle like the Space Needle. Join us for the conference kickoff dinner at the top of the Space Needle with magnificent views of Seattle and surrounding waterways. Check it out at:
Space Needle
Seattle Walking Tour - Monday October 25th, 9:30-11:30 am
Founded in 1851 by adventurous pioneers, Seattle has a short, but lively history. Walking through the downtown area there are reminders of significant events that have shaped the area and reflect Seattles relationships with world events, as well as how Seattle has solved challenges: its hills, economic booms and busts, and remote location.
Starting at the Renaissance Hotel on the highest hill in the business district, we will visit the highly acclaimed Seattle Public Library, see distinguished buildings from the 20th century, ride the free buses, and stop at the citys three Historic Districts: the Chinatown/International District, Pioneer Square, and the Pike Place Public Market.
In our Seattle Walking Tour you'll see Seattle's history, get a good overview of the city and understand the city's personality as we poke into doorways, discover gardens, and find places that make the area unique. We walk through the heart of the downtown area, seeing pieces of glass art, classic buildings, and talking about the citys history and development. We pass by Benaroya Hall where the Seattle symphony has its concerts, and through the financial area. We stop in the Chinatown-International District, walk through the historic Pioneer Square with its turn-of-the-century buildings, stop in the Klondike Gold Rush National Historic Park, and continue to the Pike Place Public Market.
Although Seattle has a reputation for rain, its annual rainfall is less than many major cities. Locals wear layers a light sweater and a jacket and dont carry umbrellas depending on the forecast. For the tour, please wear comfortable shoes there are hills.
Duse McLean is the author of the popular Pocket Guide to Seattle and Surrounding Areas and other Seattle guide books. Each participant will receive a complimentary. Duse has worked for the Convention and Visitors Bureau, been a guide for bus tours and owns Seattle Walking Tours.
The cost will be $15 pp or $12 pp if we have 12 or more participants.
Conference Speakers
Richard K. Crone, CEO and Founder
Richard K. Crone leads Crone Consulting LLC, helping financial institutions, billers, merchants, payment networks, processors, start-ups and investors transform payments from a cost of business to revenue-producing new lines of business.
In his 32-year career in financial services, he has focused on harnessing the technological innovations that have shaped the industry, from the introductions of ATMs, home banking, Internet commerce, and Electronic Bill Presentment and Payment, to todays Mobile banking and payment developments.
Mr. Crone has helped define the mobile commerce strategy for leading retailers, financial institutions, wireless carriers, payment processors, large recurring billers, card issuers, device manufacturers and technology start-ups. Crone Consulting, LLC has performed due diligence on many of the largest M&A deals and tier-one venture-backed investments in online alternative payments and the mobile commerce arena.
Deep knowledge of this emerging market is due to Crone Consulting, LLCs ongoing, extensive primary research of more than 100+ different mobile financial service options deployed both domestically and abroad. Additionally, Crone Consulting closely monitors another 40+ companies concentrating in the so called online alternative payments space.
Crone Consulting, LLCs Payments Optimization practice has assisted financial institutions, merchants and large recurring billers achieve 10 30% reductions in costs by managing the payment type mix while boosting customer satisfaction and loyalty, plus identifying new revenue opportunities by developing new payments products and markets with innovative customer self-service strategies.
The firms Best Practices Benchmark Database provides clients with insight that is unmatched in the industry, helping to streamline the consideration of electronic and mobile payment options and defining unique leapfrog mobile payment and customer self-service strategies.
The son of two bankers, Richard Crone spent the early years of his career at Unisys marketing transaction processing systems, followed by eight years with KPMG Consulting (now Bearing Point) as a Senior Manager where he founded the firms Center for Electronic Banking. In 1995 he led Home Savings of America as Senior Vice President & Director of Electronic Banking in their successful release of online banking with Microsoft Money and Intuit's Quicken. Mr. Crone drew upon his nearly 20 years of payment and remittance processing experience to envision and launch the first Electronic Check Service in 1996, CyberCashs PayNowTM. His consulting client list is a virtual whos who in electronic commerce and financial services. He was part of the founding team, and served on the Board of Directors of edocs, the preeminent supplier of customer self service and Internet bill presentment and payment solutions, from the companys inception until it was sold to Siebel. It now forms the basis of Oracles Self Service Division.
Mr. Crone holds a Master of Business Administration degree, beta gamma sigma, and a Bachelor of Science degree, cum laude, from the University of Southern California.
Steve McClatchy
Steve McClatchy is an international speaker, writer, consultant, trainer and founder of Alleer Training & Consulting. Steve has spoken before thousands of audiences on the topics of Time Management, Leadership and Consultative Selling Skills and his client list includes the NFL, Merck, Microsoft, Disney, Comcast, State Farm, HP, Ikea, Wells Fargo and Nestle. He is best known for his passion, sense of humor and genuine personality. He leaves each and every audience with a wealth of knowledge delivered in a fun and interactive fashion. You will be captivated, motivated and truly inspired by his unique and practical approach to effectiveness and success.
Auto Rental Tip
If you plan to rent a car in Seattle for a day or a week, you may want to take other transportation to the hotel and rent a vehicle locally. Here's why.
Parking rates at the hotel and in downtown Seattle run between $35 & $40 per day. This is close to the daily rate for a car rental. Consider renting a car by the day to avoid parking expense. Alamo, National, Enterprise, Hertz, and Dollar all have rental locations close to our hotel. Dollar has a special rental promotion; they will either pick you up at the hotel or reduce one day's rental fee by $7.00 if you take a cab to their location which is less than a mile from the hotel. Most renters walk back to the hotel after dropping off their rental vehicle.
Hotel Contact & Mailing Packages to the Hotel
Your contact at the Renaissance Seattle Hotel is Connie Mueller - Event Manager. Her phone number is (206) 694-4944, Connie's email address is: cmueller@renaissanceseattle.com. Please work with Connie regarding electrical or other hotel or exhibition requirements. I've attached a shipping template below to alert the hotel to any boxes or packages you're sending to the hotel. Please fill it out and email it to Connie Mueller.
Exhibit Hall Times
The exhibit hall is available for set up Monday October 25th at 8:00 AM. The first event in the exhibit hall is the Exhibitor Forum on Tuesday October 26 at 10:30 AM. The exhibit hall closes on Tuesday evening after the Premier Reception. You'll have access to the exhibit hall on Wednesday October 27 until 2:00 PM to to pack up your equipment and boxes.
10/26/10 Exhibit Hall Times
10:30 - 11:15 AM
2:00 - 3:30 PM
6:00 - 7:30 PM
W-9 Form
If you need a copy of the ICE W-9 click here W-9
Additional details regarding the conference will be posted shortly.
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