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Home2019 Guest Speakers
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The Conference Planning Committee is pleased to announce three professionally acclaimed speakers who will headline our 2019 conference event.

Attendees should note that in anticipation of an event so rich in business content, ICE will be breaking with tradition and kicking off the 2019 conference with this year’s keynote address starting Monday morning at 10:00 am. The Keynote will be followed by our always popular networking Welcome Luncheon.


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Pete Smith will be delivering our Keynote address “Dare to Matter: Rising to the Level of Significance (Performance and Productivity)”

Pete Smith is an international speaker and trainer in the fields of leadership, management, personal growth and development. His energetic, witty, and conversational style is complimented by his ability to provide practical takeaways that actually work, all while having a little fun in the process. He is the author of “Dare to Matter”, the #1 Best Seller in the Human Resources and Personnel Management category #2 Best Seller in the Business Motivation and Self-Improvement category.

Pete will also be facilitating a follow-up Workshop as part of our Tuesday’s agenda: “Built for Legacy – Sustaining a High Level of Performance Year After Year”. 



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ICE is pleased to introduce Jeffrey Johnson who will present “Building and Maintaining a Winning Collections Team”

Jeff Johnson is a nationally acclaimed motivational trainer, speaker, and facilitator. He is a veteran in the credit and collections industry, and currently is the Chief Client Officer at Hawes Group in Vancouver, WA. With experience in the field of collections, Jeff’s message is sure to resonate with our 2019 audience.


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Jill Christensen – “If Not You, Who? Cracking the Code of Employee Engagement”

Jill partners with the best and brightest leaders around the world to improve productivity, retention, customer satisfaction, and revenue growth by re-engaging employees. She has worked in 15 industries, and her clients are large and small, public and private. Slated for a Wednesday morning address, Jill is sure to conclude our conference on an inspirational high note!