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Home2020 Conference Agenda
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Monday, October 19

11:00 AM Eastern Conference Kickoff - Join us for VIRTUAL ICE 2020!
  • President's Welcome - Lisa Cameron, President

  • Anti-Trust - David Rose, Attorney

  • Premier Partner, Sponsor and Exhibitor Introductions - Gary Woodring, Executive Director

  • Keynote: "Think Like an Inventor: The Mindset and Motivation to Spot Opportunities, Take Initiative and Embrace Change" - Julie Holmes
    It’s not my problem.” “It’s not my job.” “I wouldn’t know where to start.” “I can’t.” “I won’t.” “I quit.”  Imagine inventors saying these kinds of phrases. What if those inventors STOPPED thinking, creating and solving? Terrifying, right? This keynote will engage and enlighten while empowering your people with the kind of thinking that creates solutions (and an attitude) that is truly inspiring. We're all inventors at heart; some of us just don't know it yet!
1:00 PM Eastern It’s Break Time 
Take a walk, grab some lunch (or breakfast!), check your email and be back and ready for our next sessions! 

2:00 PM Eastern Line of Business Roundtables
You don’t want to miss the always popular line of business roundtables. This year, you will be able to choose from a variety of topics focused on the work you do every day. Each roundtable will last for one hour- providing you with an opportunity to attend 2 different sessions during this time slot! Plan your strategy with other members of your team for maximum coverage of these important discussions.

Plan your strategy with other members of your team for maximum coverage of these important discussions.
Closed to Premier Partners, Sponsors and Exhibitors

2:00 PM Eastern Choose From:
  • Commercial Lines Agency Bill
  • Commercial Lines Direct Bill
  • Workers Compensation
3:15 PM Eastern Choose From:
  • Personal Lines
  • Loss Sensitive
  • Multinational Business
4:30 PM Eastern ICE Business Meeting
It’s time to hear from the ICE Leadership Team for a “State of the Association”.
Closed to Premier Partners, Sponsors and Exhibitors

5:00 PM Eastern Optional Exhibit Hall/Exhibitor Events
This time slot is allocated for exhibitors to conduct their own virtual events, open their exhibit hall booths, or schedule time with attendees.

Tuesday, October 20

11:00 AM Eastern
  • "Diversity & Inclusion: Current Realities and the Path to Progress for Organizations" - Trevor Gandy
    Trevor Gandy, President and Owner of TréGan Consulting, LLC, will offer insights on the topic of diversity and inclusion in today’s environment. Trevor brings extensive experience in the topic of diversity and inclusion- having served as the Chief Diversity Officer and Deputy Chief Culture Officer at Chubb.
12:00 PM Eastern Exhibit Hall
Our Premier Partners and Exhibitors provide invaluable financial support to ICE throughout the year. Please use this time to visit their booths and “follow” them on the virtual platform. You will find the latest trends in products and services for your billing and collection function.

1:00 PM Eastern It’s Break Time 
Do what you need to do but be sure to be back in an hour for our next session!

Here’s a networking idea: Set up a virtual meeting with an ICE colleague (or two) and break together!

2:00 PM Eastern Workshop
  • “Tech to Connect: Building Meaningful (and Profitable) Relationships in a Screen Obsessed World” - Julie Holmes
    Grab your cell phones and laptops and join Julie (our keynote speaker) in a lively session as she shares how we can “tech to connect” in modern business.
3:15 PM Eastern Topical Roundtables 
Take your pick of a virtual roundtable focused on one of the following topics:
  • Business Continuity/Workplace of the Future
  • Self-Service Models
4:30 PM Eastern Virtual Happy Hour
We will send you the shopping list for ingredients to make your own cocktail- guided by our ICE Mixologist! Then relax with conference attendees as we recognize committee members, award the ICE Berg prizes and maybe a few other surprises! 

Wednesday, October 21

11:00 AM Eastern Benchmarking

12:00 PM Eastern Motivational Closing Speaker
  • "STOP & SHIFT" - Karen Allen
    Stop & Shift is a mindfulness exercise designed to help improve your thinking to make better choices and subsequently create a healthier + happier life. To help people jump start their mental strength, Karen created this simple technique. Learn how to let go of negative thought cycles and move to more productive and positive thinking with STOP & SHIFT.
1:00 PM Eastern 2021 Conference Announcement and Official Conference Closing
Although we are in unprecedented and unpredictable times, we will reveal our plans for 2021!

Additional/Optional Events
The virtual platform affords us the opportunity to schedule additional events (outside of core conference hours) for you to take advantage of. Plans are still in the works but look for information and updates on the conference site for these and other events:
  • Beyond the Booth
    Our Premier Partners have the opportunity to create 30-minute presentations which will be recorded and archived on the virtual conference platform. You can watch any or all presentations at a time convenient to you!

  • Virtual Golf
    Look for more information about how you can participate in the first ever ICE Virtual Golf event! There will even be a special post conference event to award the prizes!

  • ICE Committee Meetings
    Our four committees (Benchmarking, Education, Membership and Planning) will meet virtually during the week after the conference to talk about the work they do throughout the year. We encourage you to join a session and perhaps join the committee as a result!