Skip to main content
Please enter your work contact information
Payment is due 14 days after registration. Please click the “Complete Registration” button to reserve your place. You are able to pay with a credit card online or print an invoice for instructions to pay with a check or via ACH.
HomeMembership Committee
Background Image URL //s3.amazonaws.com/ClubExpressClubFiles/180006/graphics/ourmembers_1540328250.png

Membership Committee


The Membership Committee is responsible for increasing Insurance Collection Executives membership; promoting Insurance Collection Executives within the insurance industry and ensuring Insurance Collection Executives is meeting the needs of its members.
Committee Chair:
Rob Sullivan
Board Director
Travelers
Email: Membership@theicesite.com
Committee Co-Chair:
Tamela Doyle 
Board Director
Berkley Southwest
Email: tdoyle@wrberkley.com

Members:

Christopher Farina – ReProgram Risk

Justin Gauthier – Liberty Mutual

Dani Goeman – Argo Group

Danielle Hager – Federated
Crystal Knowles – Liberty Mutual

Carmen Lopez – Zenith

Barbara Riedinger – CNA

Heather Streeter – Argo
Helina Teshome –Zenith

Paula Tomsu
 – Crum & Forster

Lisa Voss – Federated

Matt Winkleman – Nationwide

Lily Zhang – Amerisure

Click Here for Full Committee Details

Membership Committee Goals

  • New Members:
    • Continue efforts to identify new Property & Casualty and Agent and Broker companies as candidates to become members to Insurance Collection Executives
    • Exercise a more targeted effort to explore opportunities to add member companies who specialize in either Workers Compensation or Personal Lines
  • New Conference Attendees:
    • Solicit non-member companies as potential conference attendees in order to introduce them to the benefits of Insurance Collection Executives
  • Committee Endeavors: 
    • Support successful transition of new Committee Chair and Co- Chair into new roles while fulfilling needs of existing committee members
    • Identify potential new members for committee to realize Personal Lines and Workers Compensation representation
  • First-Timers: 
    • Continue to deliver the framework for a successful “First Timers” conference experience
    • Assist the Planning Committee in coordinating the First Timers conference event
    • Perform post-conference Follow-up with first time conference attendees
  • Membership Satisfaction & Engagement: 
    • Encourage conference attendance among member companies 
    • Partner with Committee Chairs to confirm if additional committee members are needed, and contact those candidates in order to explore their interest in serving
    • Follow-up with members to ensure the accuracy of their Membership Profiles
  • Support the Annual Membership Drive: 
    • Send e-mails to membership to ensure that they have received their Renewal Invoices and to verify that Insurance Collection Executives has their most current contact information on file
    • Update membership contacts accordingly
    • Follow-up with unpaid invoices 30 days past due date
    • Contact members who non-renew their memberships to determine cause, and report back findings to Insurance Collection Executives Board. (i.e., exit survey/interview)
  • Support Expansion of Exhibitors: 
    • Explore opportunities to diversify Insurance Collection Executives conference exhibitors
    • Coordinate with the Insurance Collection Executives Executive Director to maximize the number, and variety of services represented by Insurance Collection Executives conference exhibitors and sponsors

For additional information about Insurance Collection Executives please email membership@theicesite.com