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About ICE

Insurance Collection Executives, "ICE", is an industry organization dedicated to supporting the insurance collection professional. While the organization's roots date back more than 40 years, ICE addresses the many challenges faced by today's insurance collection professionals. At the core of the organization is a Board of Directors comprised of committed industry executives, who, like you, recognize the tremendous benefit of this unique industry affiliation.

ICE is a non-profit organization with a targeted membership of insurance industry executives. In a rapidly paced collection environment, ICE provides the perfect solution for collection executives interested in learning from peers within their own industry discipline.


Message From The President

ICE is entering an exciting time of year for our association!

Registration is now open for our 2019 Conference in Denver, Colorado from October 21-23.  Many have already registered for both conference and hotel and I encourage you to do the same.  Visit the “Conference” tab on this website to learn more about the agenda and to complete your registration to attend.

Members have also appreciated two recently conducted webinars hosted by the ICE Education Committee.  The first featured our 2018 keynote speaker and friend of ICE, Steve McClatchy who shared insights on how holding others accountable leads to high performance business relationships.  Most recently, American Financial Management’s team shared their expertise on how to “Reach File Conclusion” when confronted with difficult collection scenarios.  Both presentations were well attended, and feedback was very positive.

In September, our Benchmarking Committee will be hosting a webinar featuring a series of live polling questions.  Participants in this event will gain valuable insights about the performance of other companies in real-time!  Invitation to this exciting webinar will be distributed soon.

We value your participation in any aspect of our ICE offerings.  The annual conference is, without question, our hallmark event; take a moment now to explore this year’s agenda and register for ICE 2019.

Lisa Cameron, ICE President